Q: What are these polymer clay cutters made of?
A: Our polymer clay cutters are crafted from durable food-grade plastic that's safe to use with all types of clay.
Q: What sizes do your cutters come in?
A: Our cutters come in a variety of sizes ranging from 1 inch to 4 inches in diameter. Please check the specific product listing for the exact dimensions of each cutter.
Q: Are these cutters dishwasher safe?
A: Yes! Our cutters are dishwasher safe, but we recommend hand washing with warm soapy water for longer lifespan.
Usage
Q: Can I use these cutters with other materials besides polymer clay?
A: Absolutely! While designed for polymer clay, our cutters work great with fondant, gum paste, soft cookie dough, and other pliable materials.
Q: Do the cutters leave imprints or just cut shapes?
A: Our standard cutters are designed to cut shapes cleanly. If you're looking for cutters with imprint details, please check our "Imprint Cutter" collection.
Q: How do I prevent clay from sticking to the cutters?
A: We recommend lightly dusting your cutters with cornstarch or baby powder before use. You can also dip them in water between cuts.
Shipping & Returns
Q: How long will shipping take?
A: Domestic orders typically ship within 1-3 business days and arrive within 5-7 business days. International shipping times vary by location.
Q: Do you offer international shipping?
A: Yes, we ship worldwide! International shipping costs and delivery times vary by location.
Q: What is your return policy?
A: We accept returns within 30 days of delivery if items are unused and in original packaging. Please contact us for a return authorization before sending anything back.
Care Instructions
Q: How should I clean my cutters?
A: Clean with warm soapy water after each use. Make sure cutters are completely dry before storing to prevent any rust on metal parts.
Q: How should I store my cutters?
A: Store in a cool, dry place away from direct sunlight. We recommend keeping them in the packaging they came in or in a plastic container to prevent dust collection.
Q: Will the cutters dull over time?
A: With proper care, our cutters will maintain their sharpness for years. Avoid pressing them against hard surfaces like glass or metal work areas.
